It's gets stupid every single morning with consistent "downs" and on-off "downs" in the afternoon.
What have most of us sign up for?
Rm88/month for 1Mbps download rate that never reaches 1Mbps, I doubt it even reaches 500Kbps. This package comes with unlimited internet access that does not guarantee stable line.
Inclusive of bad customer service with bad communication skill and horrible UNDERSTANDING skill and terrible Efficiency. (*what did their pick-up call staff learn in school?) - TMNUT:"Budget very low lar.. we can only afford to hire cheap workers"
Common cases when you call up, U:" I'm having some problem with my line, it keeps discconecting". Customer service:" There's an upgrading work right now so you will encounter connection problem for the time being. " Ataupun, Port got problem need to be fix (means need time again), some always happens punyer technical problem... etc etc etc etc etc. Kasi manyak manyak complain pun sama jugak.. better save your breath.
Technical service available to fix your problem (with extra charges of cos'). But they almost can NEVER tackle the correct problem. Eg: Cable got problem they say your IP or your PC got problem, IP got problem they say your port got problem, Port got problem they say your modem/router got problem kena change (another extra hole in your pocket for nothing)
So, why do we still pay Rm88/month for headaches? Unfortunately, this is Malaysia. Malaysia services never never never efficient, we have no choice but to live with it cos we can't live without internet. What to do? Malaysia Boleh!!